Quality Assurance Policy

CQC Information

The Care Quality Commission (CQC) are regulators of health and adult social care in England.
Below are details published by CQC about this service. You can see further information including inspection reports on the CQC website.

Quality Assurance Policy at Smile and Shine

  1. We aim to provide dental care of consistently good quality, for all patients.
  2. We only provide care that meets your needs and wishes.
  3. We aim to make your treatment as comfortable and convenient as possible.
  4. We look after your general health and safety while receiving dental care.
  5. We follow British Dental Association’s guidelines on infection control.
  6. We check for mouth cancer and tell you what we find.
  7. We take part in continuing professional development to keep our skills and knowledge up-to-date.
  8. We train all staff in practice-wide work systems and review training plans once a year.
  9. We welcome feedback and deal promptly with any complaints.
  10. Every member of the practice is aware of the need to work safely under General Dental Council guidelines.

Updates

Policy Date         :        12/01/2009
Reviewed           :        12/11/2015
Expires                :        12/11/2016

Overview and CQC Inspections


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